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How to Manage Patient Documents

The Documents section centralizes all patient files in one place - both those uploaded manually and those auto-generated by the system (such as encounters, invoices, prescriptions, questionnaires, and lab results)

Ensure that care teams, administrators, and billing staff always have quick access to a complete and accurate record.


How to Access and Use the Documents Section

Navigating to Documents

  1. Open the patient record by selecting a patient from the Patients list.

  2. Click Documents in the left-hand menu to view all files related to the patient.


Viewing, Downloading, and Deleting Documents

  • All documents are listed with name, upload date, and file size.

  • The list includes both:

    • System-generated documents: encounters, invoices, prescriptions, questionnaires, lab results.

    • Manually uploaded documents: categorized files such as imaging, consents, or diet logs.

Actions via the three-dot menu (⋮):

  • Download: Save a copy locally.

  • Delete: Permanently remove the file from the patient record.


Uploading a New Document

  1. Click Upload new document at the bottom right.

  2. In the pop-up, complete the form:

    • Category (required): Select from options such as:

      • Medication Summary Document

      • Personal Health Monitoring Report

      • Plan of Care Note

      • Diagnostic Imaging Study

      • Surgical Operation Notes

      • Referral Notes

      • Lab Results

      • Imaging Results

      • Diet Log

      • Consent Form

      • General Documents

    • Document: Drag-and-drop or browse to upload a file (max size 100MB).

  3. Click Save. A success message will confirm the upload.


Document Fields & Categories Explained

  • Medication Summary Document – Prescriptions or medication lists.

  • Personal Health Monitoring Report – Device or patient logs (e.g., BP, glucose).

  • Plan of Care Note – Care plans, discharge summaries, or patient management notes.

  • Diagnostic Imaging Study – Uploaded scans or imaging reports.

  • Surgical Operation Note – Operation or surgical reports.

  • Referral Note – Referral documentation to external providers.

  • Lab Results – Laboratory findings.

  • Imaging Results – Radiologist interpretations of studies.

  • Diet Log – Food intake diaries or nutrition notes.

  • Consent Form – Signed consents for treatment or information release.

  • General Documents – Any uncategorized file.

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