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Patient Credit Card Management

Keeping a patient’s credit card information up to date ensures smooth billing, faster checkout, and uninterrupted care. This section allows staff to securely add, edit, and manage credit cards linked to the patient’s account.

How to Access and Use the Credit Cards Section

1. Navigation

  • From the main menu, select Patients and open the relevant patient profile.

  • In the Patient Information sidebar, click the Credit Cards tab.


2. Viewing Credit Cards

Saved credit cards are displayed with:

  • Card type (e.g., Visa, MasterCard) and logo

  • Last four digits of the card number

  • Cardholder name

  • Expiry date

  • Status (e.g., Preferred)


3. Adding a New Credit Card

  1. Click Add Credit Card.

  2. Fill in the required fields in the form:

    • Number (Card number, expiry date MM/YY, CVV)

    • Cardholder Name (auto-filled from patient record, but editable)

    • Billing Address: choose the patient’s existing address or enter a new one (Address Line 1/2, City, State, ZIP).

  3. Click Save.

  4. A confirmation message will confirm the card was successfully added.


4. Editing an Existing Credit Card

  1. Find the card you want to update.

  2. Click the three-dot menu (⋮) next to it.

  3. Select Edit.

  4. Update card details or billing address as required.

  5. Click Save to apply changes.


5. Deleting/Removing a Credit Card

  • From the same three-dot (⋮) menu, choose Delete.

  • Confirm the deletion when prompted.

  • The card will be removed from the patient’s account.


Fields to Complete

Field

Description

Number

Full card number, expiry date (MM/YY), CVV

Cardholder Name

Name on the card (pre-filled but editable)

Billing Address

Patient’s existing address or a custom billing address

Address Line 1/2

Street, unit, suite, or apartment details

City

City of billing address

State

Select from dropdown

ZIP Code

Postal or ZIP code


Best Practice: Always ensure at least one active card is marked as Preferred to streamline checkout and billing workflows.

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