Why Use the Audit Logs Section?
From booking or canceling appointments, to creating invoices, dispensing medications, or updating patient details—everything is logged with timestamps and agents involved.
This ensures traceability, accountability, and compliance, making it easier for clinical teams to review what happened, when it happened, and who performed the action.
How to Access and Use the Audit Logs Section
Navigating to Audit Logs
From the Patient Chart, select the patient you want to review.
In the left-side menu, click on Audit Logs.
Viewing Audit Events
The Audit Logs main list shows:
Event type: e.g., Issue Invoice, Appointment Booked, Medication Stopped.
Agent name: The user (practitioner or patient) who performed the action.
Date and time: When the action occurred.
Searching and Filtering
Use the search bar and filter options to quickly find specific events:
Type: Filter by action category (e.g., Appointment, Invoice, Medication).
Date: Narrow down to a specific date.
Practitioner: See actions performed by a specific provider.
Viewing Audit Event Details
Click on any event in the list.
A side panel opens, showing:
Event type (e.g., Activate Request, Pay Invoice).
Agents involved (practitioners, patient).
Date and timestamp.
Associated context (e.g., medication request completed, invoice issued).
Fields & Actions Available
Search bar – Free-text search to quickly locate an event.
Filters – Dropdowns for event type, date, and practitioner.
Event list – Displays all recorded actions in chronological order.
Details panel – Shows in-depth information about a selected audit log entry.
Best Practices & Tips ✅
Use filters regularly: Narrow down results when the patient has a long history of actions.
Audit before billing disputes: Cross-check invoices or payments by reviewing related audit entries.
Verify clinical actions: Ensure that medication updates or appointment bookings were properly recorded.
Compliance checks: Export or screenshot logs during audits for legal or accreditation requirements.