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Retrieving Lab Results

Learn how to retrieve results for your orders.

Updated over a year ago

Lab Results are also received back electronically for any orders placed on the Charted Health Platform. The time before results are available is dependant on the various Laboratories and some provide results quicker than others. As results are provided, we make them available as "Preliminary Results".

Important Order Statuses

  • Draft - Orders in this status have not yet been paid for

  • Requisition Pending - Payment has been received and transmitted to the lab, awaiting a requisition.

  • Requisition Available - Electronic requisition has been received.

  • Preliminary Results - the laboratory has begun transmitting results for the corresponding order.

  • Final Results Available - All results have been received for the corresponding order.

Viewing Lab Results

The lab order resides within a patient record. To access the lab results for a particular patient, you will want to:

  1. Navigate to a patient record. You can access your list of patients by clicking on "Patients" in your top navigation bar. From here you can scroll through your patients or type their name in the box to search by name.

  2. Select the "Labs" application by clicking on the icon.

  3. Identify the order's results that you are trying to access, you will want to click on the three dots that can be found to the right of each lab order.

  4. Select "View Results" and the PDF will be opened in a new tab within your browser.

Note: Lab Results are not immediately available to a patient within the Patient Portal. A practice needs to "Release to Patient" if they wish their patients to be able to access their results.

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